Our philosophy is simple. Provide reliable services at a fair price and be responsive and accommodating to each and every one of our clients’ needs. In doing so, we have seen tremendous success and growth in our own business and have developed bonding relationships with our clients that you don’t see with other companies. It sounds so simple, but this is what truly sets Big Mountain apart from all the others.
After several years of working with smaller businesses, we found that business owners had settled for services that they could only afford and not necessarily on what they needed to be successful. They chose the cookie cutter hosting plan because that is what was offered to them. Big Mountain decided that we could offer a higher level of service that small businesses could afford, while providing them professional services such as managed hosting, shared contacts and calendars, remote access for our mobile users and free phone support. Also, to better match our customers’ particular needs, we decided to offer a-la-cart services, meaning that if you don’t have a website to host, but want email, then you can choose that option and not have to pay for services you won’t use. The result? Enterprise class services that are made affordable, easy to manage and always with the small business in mind.
Finally, to be successful, you need an effective marketing plan that will help brand your business. As we continue to push further into this digital era, you need a team of vibrant individuals that not only understands how to build a website, but what the upcoming trends are and how to tie in your traditional print media with your online presence, so that they are working together.
We appreciate and value our clients and are always looking for ways to continue improving our service offerings. Comments and suggestions are always welcome and encouraged.
